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Terms and Conditions

Goods are supplied in accordance with our Terms & Conditions.
 Download our full Company Terms and Conditions...

Open a Trading Account
If you are likely to place regular orders with us, you may wish to open a trading account.
Please download the  Credit Application form, complete the details and fax it back to us.
We will contact you to advise you your credit limit.

About Us
Industrial Textiles & Plastics Ltd is completely dedicated to customer service. If you have any suggestions or comments please do not hesitate to email us.

Our Contact details:
Industrial Textiles & Plastics Ltd
Stillington Road Easingwold York North Yorkshire YO61 3FA United Kingdom
Tel : +44(0)1347 825200
Fax: +44(0)1347 825222
Email: info [at] itpltd [dot] com
VAT Reg No. 2382352


Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Switch, American Express, Delta and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged for until they are shipped. You may send your credit card information via phone, fax, mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
For orders to Northern Ireland, Ireland, Channel Islands and the rest of Europe, please contact us for a delivery quote. For all orders within the UK mainland (excluding Scottish Highlands), a standard charge applies for all orders under the value of £350.00 ex VAT
Delivery Schedule
For stock items, we normally despatch your order the next working day.

International orders are generally recieved in 7 working days.
Back Orders
If your item is not in stock, we will place the item on back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK, VAT is added at the prevailing rate. If your company is a member of the European Union, no VAT is charged, providing we are supplied with your company's VAT Registration Number. All other orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We warrant that the Goods will be free from defects and workmanship for a period of 12 months from delivery.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0)1347 825200 or fax us on +44(0)1347 825222 or write to us at Stillington Road, Easingwold, York, North Yorkshire, YO61 3FA, United Kingdom
Privacy Policy
Industrial Textiles & Plastics Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at  www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms
All sales are in accordance with our Terms and Conditions.

Remittance terms are payment with order, unless you are one of our customers with a trading account, in which case Remittance Terms are net monthly.
 Download our full Company Terms and Conditions...
 
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